The dotCMS Executive Team and Board of Directors is pleased to announce a series of moves designed to advance the customer experience, improve customer ROI, and meet the evolving needs of the dotCMS Enterprise community. The growing demand for more professional and product services to support, expand and meet specific business outcomes & strategies has motivated the software company to reorganize its operations and provide broader access to available, seasoned dotCMS experts and resources.
The dotCMS Enterprise Services team has created a separate business unit, to be known as Motiv Solutions (Motiv), where we can operate as a more agile service organization to meet the growing requirements around content management -- including expanded end-to-end support, plugin development, integration, modernization, compliance & governance, cloud managed services and other product-based professional services.
"Today's marketplace demands better business outcomes and software companies have to react quickly to transform customer support into customer engagement," said Tim Brigham, co-founder of dotCMS and now in charge of Motiv's operations. "This expansion will provide dotCMS licensed customers with a more seamless experience in combining warranties and support services with expert consulting & professional services. All of this is available under one roof."
The Motiv team will be staffed by dotCMS veterans that have been focused on supporting and assisting a diverse customer base of more than 150 enterprise content management software accounts. These are the same professionals that have been on the frontlines, interacting with dotCMS Enterprise customers, for many years. They are well equipped to broaden dotCMS’s capabilities and performance within your organization.
Motiv's team roster includes Tim Brigham, Jason Tesser, Brent Griffin, Arnaud Romary, Kristina Couchon, Matt Monroe, Patricia Gottberg, Christina Nunez, Oscar Arrieta, Daniel Solis, among others.
While Motiv will be operating as a separate business unit, the team will continue to honor and operate under the current licensing & support agreements as well as existing master services agreements in place (under dotCMS Services LLC).
dotCMS is a leading, open-source content and customer experience management platform for companies that want innovation and performance driving their websites and other content-driven applications. Extensible and massively scalable, both small and large organizations can rapidly deliver personalized and engaging content across browsers, mobile devices, channels, second screens, and endpoints -- all from a single system.
Founded in 2003, dotCMS is a privately owned US company with offices in Miami, Florida; Boston, Massachusetts, and San Jose, Costa Rica. With a global network of certified development partners and an active open source community, dotCMS has generated more than a half-million downloads and thousands of implementations and integration projects worldwide. Notable dotCMS customers include: Telus, Standard & Poors, Hospital Corporation of America, Royal Bank of Canada, DirecTV, Thomson Reuters, China Mobile, Aon, and DriveTest Ontario.